yihan首先把我和她之间的whatsapp通话记录截屏公开发了， -sailor(Ocean & Mountain) @硅谷华人论坛:硅谷枫下论坛 The Rolia Forum of San Jose

yihan首先把我和她之间的whatsapp通话记录截屏公开发了，

sailor(Ocean & Mountain)

但是她是删了一些之后才发的，我觉得有必要把未删的版本发出来。内容不涉及个人隐私。

[12:11, 2022-12-30] Yihan: 我不打算再做广告了，明年大多数时间可能不在多伦多，没看到续约通知，能不能帮我取消这个收费呢？谢谢🙏

[08:03, 2023-01-22] Sailor: Ms Jie Li,

You filed a complaint of "Not as described" to PayPal regarding the Rolia Mall service you purchased.

You purchased the service with the plan of "Sticky, Auto-renewed Every Year $259.00" on December 6, 2021. As mentioned on the web page and the plan name, the service is auto-renewable. The renewal payment was made on December 6, 2022. Your ad page has been availble at:

https://www.rolia.net/mall/p/oeiz69

On the home page of Rolia Mall, a section showing a thumbnail of your main image, as well as the header, is clearly visible to all visitors.

Rolia Inc. has been fullfilling the contracting service to your business since the very beginning. Your accusation of "Not as described" is baseless.

[09:32, 2023-01-22] Yihan: 我的广告还在？😓

[10:25, 2023-01-22] Sailor: It's a contract between you and Rolia Inc.

[10:27, 2023-01-22] Yihan: So when I can cancel this ad ?

[10:27, 2023-01-22] Sailor: At the time you made the purchase, it clearly showed that it's an auto-renewable service.

[10:28, 2023-01-22] Yihan: So the purchaser no opportunity of terminate ad ?

[10:29, 2023-01-22] Sailor: When you go to "Manage My Ads", you see a button of "Stop renewal". That will allow you to stop the auto-renewal at the end of the current term.

[10:29, 2023-01-22] Sailor: All the information was displayed when you signed up for the service.

[10:29, 2023-01-22] Yihan: So earliest terminate date will be 2023 Dec 5 ?

[10:30, 2023-01-22] Sailor: That's correct

[10:30, 2023-01-22] Sailor: I also noticed that you filed a "chargeback" with your credit card company. Please stop such a request.

[10:31, 2023-01-22] Yihan: Last 4 digital credit card number ?

[10:31, 2023-01-22] Yihan: I lost two ,forget which one for this ad?

[10:31, 2023-01-22] Sailor: I don't see the credit card number

[10:32, 2023-01-22] Yihan: Will figure it out when possible

[10:33, 2023-01-22] Sailor: You filed a complaint to PayPal a few days ago; then you filed a chargeback to your credit card company. However, you do not have the ground to do so.

[10:33, 2023-01-22] Sailor: This will affect your credit history with your credit card, because your made a false accusation.

[10:34, 2023-01-22] Yihan: I do not think so ,thx for reminding

[10:35, 2023-01-22] Sailor: Not to mention that you created a lot more extra effort from the side of Rolia Inc.

[10:35, 2023-01-22] Yihan: Normally ad sales department will remind the customer when the new term coming

[10:35, 2023-01-22] Yihan: ?

[10:35, 2023-01-22] Sailor: The term of "Auto-renewal" is cleared showed on the screen.

[10:36, 2023-01-22] Sailor: After the renewal, PayPal sent you the receipt.

[10:37, 2023-01-22] Yihan: It’s not very common way for ad .

[10:37, 2023-01-22] Sailor: I

[10:37, 2023-01-22] Yihan: I do not use PayPal

[10:37, 2023-01-22] Sailor: It's legal to do so.

[10:37, 2023-01-22] Yihan: Not to mention that you created a lot more extra effort from the side of Rolia Inc.

[10:38, 2023-01-22] Yihan: Confused

[10:39, 2023-01-22] Sailor: During Rolia's 23 years of operation history, this is the ONLY case.

[10:39, 2023-01-22] Yihan: And I Messages u this charge ,want to cancel the ad ,u never replied

[10:39, 2023-01-22] Yihan: In dec when I found the issue

[10:40, 2023-01-22] Yihan: I thought I never see auto renewal optional ,misunderstood

[10:40, 2023-01-22] Sailor: As shown on the web page, renewal can be done by simply clicking the "Stop renewal" button in the management page.

[10:41, 2023-01-22] Sailor: Yes, you did misunderstand. And you should not file a chargeback for your misunderstanding.

[10:41, 2023-01-22] Yihan: And other companies like Amazon ,apple. Same of situation ,they will give buyer refund ,they did auto renewal

[10:41, 2023-01-22] Yihan: Yes. It’s my fault

[10:42, 2023-01-22] Yihan: If u replied me on message for my notice ,I would know this issue .

[10:42, 2023-01-22] Sailor: Yes, it's your fault.

[10:42, 2023-01-22] Yihan: Also being Rolia side is Not a good manner too

[10:44, 2023-01-22] Yihan: I will let credit card company knows cancel my termination.and pls do not renew for next term

[10:44, 2023-01-22] Sailor: We provided adequate information when you purchased the service.

[10:44, 2023-01-22] Yihan: I am retired

[10:44, 2023-01-22] Yihan: But I messaged rolia for termination ,rolia should do it ,or tell me the reason

[10:46, 2023-01-22] Yihan: rolia is not original air any more ,it’s kind of killing time place . Too much no meaningful arguments and unfriendly air .

[10:46, 2023-01-22] Yihan: Ppl should focus on positive stuff than waste time.

[10:47, 2023-01-22] Sailor: Thanks for the suggestions.

[10:48, 2023-01-22] Yihan: It’s still lot of good ppl ,and nice post .thx for building rolia ,it’s part of our life .

[10:48, 2023-01-22] Yihan: So no issue for my ad ,I will call credit card when I find out which one I use for ad

[10:48, 2023-01-22] Yihan: Happy new year

[10:51, 2023-01-22] Sailor: You recently contacted your credit card company. It's the same one that you contacted. Please ask them to cancel the chargeback.

[10:51, 2023-01-22] Sailor: Happy Chinese New Year to you too.

[10:51, 2023-01-22] Yihan: Forgot which one ,out of town ,no paper 😓

[10:52, 2023-01-22] Yihan: Lost 2 credit cards too

[09:38, 2023-01-31] Sailor: PayPal just confirmed that your credit card company successful forced a chargeback. I lost the payment you made on Dec 5, 2022, plus a penalty of admin fee by PayPal.

Your ad has been suspended, effectively from today.

[09:39, 2023-01-31] Sailor: Hard to believe that this is the way you do business, especially to someone you have known for 20+ years.

[09:40, 2023-01-31] Yihan: Out of country ,just landing

[09:40, 2023-01-31] Yihan: No clue which credit card paid ,I had 8 ones. Two lost

[09:41, 2023-01-31] Yihan: Will pay u extra charge and monthly extra

[09:42, 2023-01-31] Yihan: When I back mArch mid

[09:42, 2023-01-31] Yihan: Thx for termination

[09:42, 2023-01-31] Yihan: Do not explode too much on net

[09:43, 2023-01-31] Sailor: You contacted your credit card company for the chargeback. It can't be true that you don't know which one is that.

[01:01, 2023-02-01] Yihan: I am always super busy ,forget which card to which bill

[01:02, 2023-02-01] Yihan: Give me ur email to accept transfer money ,how much PayPal charge u ? And I will pay u 3 months extra ad fee too …

(#15367491@0)
Last Updated: 2023-4-23
This post has been archived. It cannot be replied.

沙发 -bricksonly(鑫); 2023-4-23 (#15367507@0) +1

我有一个小问题，在【2022-12-30] Yihan发给你whatsup询问能不能帮取消这个收费，和[08:03, 2023-01-22] 你回复Paypal的问题之间的20多天，你们有没有交流？ -opulus(opulus); 2023-4-23 (#15367524@0) +3

Nope. I did not delete anything. -sailor(Ocean & Mountain); 2023-4-23 (#15367531@0) +4

这样我就觉得有误会在里面。如果你能给她回一个，解释一下并商量一个办法更好，auto-renewal在商业上经常引起争端，特别是这种auto-renewal一年的，如果没有reminder，至少应该有auto-renewal的一个区间，可以有service charge，但还是应该让cancel -opulus(opulus); 2023-4-23 (#15367543@0) +3

Please refer to +15367257@0 -sailor(Ocean & Mountain); 2023-4-23 (#15367545@0) +2

在一起，在一起 -giss(rr); 2023-4-23 (#15367530@0) +1

老大实在太能忍了 -maxwelldone(麦克斯韦); 2023-4-23 (#15367540@0) +15

插个小疑问，手机计划不小心自动继约后能投诉信用卡公司强制取消吗？还是本网站太小，随随便便就能强制取消？ -huhuahua(胡花花); 2023-4-23 (#15367548@0)

假设已经renew了一个月了她才想起来取消，协商一下，就按照一个月的费用来收，其他退给她好了，事情不就很好的解决了？ -haihai(享受阳光🌞); 2023-4-23 (#15367549@0) +5

这是一个合同，合同里也有完善的退出条款（按取消续订键即可），但是该客户忽略了这些条款，违反合同拒绝付款。设想一下，该客户如果买房一个月后反悔，是不是也可以？ -sailor(Ocean & Mountain); 2023-4-23 (#15367560@0) +3

一个月也许不行，安省Condo Act, buyers have a 10-day cooling off period，house是3天 -opulus(opulus); 2023-4-23 (#15367574@0)

house没有cooling off period，买了不能退。 -blueskygg(Grass); 2023-4-23 (#15367596@0) +2

BC -opulus(opulus); 2023-4-23 (#15367609@0)

应该是renew了一年的，200多。其实好好商量应该可以退一大部分。老大可能生气对方一来就到处投诉，惹毛了，一定要按合同来。 -winterfish(潜水鱼(\ (•◡•) /)); 2023-4-23 (#15367567@0) +1

按记录，对方问了，但是20多天没回复，对方也可以理解成拒绝了。 -haihai(享受阳光🌞); 2023-4-23 (#15367593@0)

只是发了一个短信，对方可能没看见，或者看见了又忙别的就忘了。完全可以再问一次，用其它联系方式再问就更稳妥了，没必要一下子就找paypal和信用卡公司，用的理由是"Not as described"，变成肉联违约了，这样就激化矛盾了。 -blueskygg(Grass); 2023-4-23 (#15367621@0) +3

那你这个实际上相当于按月renew了，即享受按年renew的折扣价又享受按月renew的便利。 -nodream(～～～); 2023-4-23 (#15367569@0) +1

不是把年费平均成月费收，而且按月费收 -haihai(享受阳光🌞); 2023-4-23 (#15367584@0)

既然这样，一开始就按月买好了，有这个选项的。 -blueskygg(Grass); 2023-4-23 (#15367599@0) +7

AFTER I GOT THE BILL ... -yihan(逸涵); 2023-4-23 (#15367571@0) +3

“成年人了，做事得有担当。自己没注意合同是自动续约的，错过了是自己的失误，合同不注意看就是自己的责任。paypal也已经判定rolia没有错，那就自己的失误自己扛呗。明年记得不再续约就好。259刀，一顿饭的钱，真的没必要搞到这样的局面。 -xiaoxiaoai(小艾); ” -chivenegg(韭菜炒蛋); 2023-4-23 (#15368054@0) +5

是的，这是比较好的做法。老大坚持的是已经告知足够的信息，所以不同意取消广告合约，必须再等一年再取消。这种做法在商业上没有问题，但是会让顾客很不爽，多年前我在bell遇到类似的问题，导致的结果是我从此以后不用bell任何服务。 -froncois2005(nnb); 2023-4-23 (#15367585@0) +3

你怎么没去信用卡公司dispute？ -wifi(圆方); 2023-4-23 (#15367587@0) +1

Bell 牛X, 无法拒付。惹不起我可以躲得起 -froncois2005(nnb); 2023-4-23 (#15367597@0)

BELL 牛， -torontostar2011(torontostar); 2023-4-23 {361} (#15367858@0)
我更牛，真的太流氓了，用了一次，本来没打算再用的，但这个区只有BELL可以，ROGERS进不来，又用了一次，又流氓了，多收200多，只欠一个月几十，已经两年了，早送去COLLECTION了，不理，告诉大家一个秘密，银行的人说的，BELL的欠款不上信用报告，现在家里三个电话每天准时打，因为屏蔽了，只知道有打来，从来不接，收过两次信，说减半收，凭什么，连投诉BELL都不理，那欠费也不要理就是。

两头都有疏忽大意，这是因为太熟，所以想当然了，翻篇。 -hwsddswh(阳光开朗普习金!肉管!); 2023-4-23 (#15367555@0) +2

删除一些通话记录再发，这种小聪明让人觉得不舒服。 -winterfish(潜水鱼(\ (•◡•) /)); 2023-4-23 (#15367557@0) +22

违法的吧！ -gitar(小桥流水人家); 2023-4-23 (#15367568@0) +4
3 SCREENSHOTS ,NOT ALL .NO DELETE ANY WORDS IN 3 PICS -yihan(逸涵); 2023-4-23 (#15367577@0) +2

谢谢指正，没看到原文，轻信了老大，可能他也看漏了。我收回我的评论。不了解事实不应该乱下结论。抱歉。。。 -winterfish(潜水鱼(\ (•◡•) /)); 2023-4-23 (#15367586@0)

老大没说她删了words, 她是删或者说隐了parts. 故意说words ，套路 -maxwelldone(麦克斯韦); 2023-4-23 (#15367607@0) +6

(#15365451@0)里面的截屏，就是删帖之后才截的，2022-12-30的三则信息，包括信用卡帐单的照片，都不见了 -sailor(Ocean & Mountain); 2023-4-23 (#15367652@0) +9

好了，越描越黑了。老大免费提供这场地一直无私奉献到现在，结果还被遭遇此待遇。我替老大觉得不公。还不赶紧向老大道歉平息这场风波。这样老大心里也好消消气。然后大家才能当没发生过一样，一切重新开始。 -tracyd(等待明天); 2023-4-23 (#15367750@0) +9

沧桑中不失纯真。😂😂 -troyd(老陈); 2023-4-23 (#15367754@0) +1
补充一句：至少得花259刀2个人一起去高档餐厅吃顿好的。然后才能当没事发生一样。 -tracyd(等待明天); 2023-4-23 (#15368658@0)

确实不在记录里，有清空手机的习惯，好在90%的内容还在.且也奇怪为什么8月的记录还在.那个账单能看出哪家公司发的？截屏太小，看不到 -yihan(逸涵); 2023-4-23 (#15367826@0)

经济的格局太小，这已经不是钱的问题。肉联为大家无私提供了这么有用的平台，🈶️多少地产经济借助肉联这个平台开启了事业，走向成功，回报还来不及，这点小钱儿没必要计较。加西后房地产凉凉了，一分钱掰成两半花，这事儿央行和小土豆🥔也脱不了干系。。 -jacksonville(闲着也是闲着); 2023-4-23 (#15367683@0) +22

👍 -**💖; 2023-4-23 (#15367714@0) +3

经济 — 拉客时都说自己是总统，花钱时却不如仆人大方 -jacksonville(闲着也是闲着); 2023-4-23 (#15367780@0) +5

都是熟人，感觉用Google Translate成汉语，容易沟通一些？不然官方英语感觉像是公事公办，容易打架打官司。 -txn(秦川); 2023-4-23 (#15367733@0)

做经纪的只懂中文不懂英文，还干啥经纪？ -tracyd(等待明天); 2023-4-23 (#15367736@0) +4

我确实觉得说话越说越硬，有了火气。完全可以有更好的解决方式。 -txn(秦川); 2023-4-23 (#15367778@0) +3

给那么一点点钱，然后又取消。浪费了别人很多时间还不算，又搞一个23刀，侮辱性也太强了点了吧？！ -tracyd(等待明天); 2023-4-23 (#15368645@0) +2

理不辩不 -troyd(老陈); 2023-4-23 {6} (#15367740@0) +5

乱。😂

清官难断家务事 -wonderful666(Wonderful); 2023-4-23 (#15368023@0)

啥时成家的？😂 -troyd(老陈); 2023-4-23 (#15368025@0)

不是冤家不聚头，老大这种直男真是凭实力单身啊，这么好的机会，赶紧撩啊，看着真着急。 -wonderful666(Wonderful); 2023-4-23 (#15368038@0) +2

现在看来逸涵绝对不傻，狡猾着呢，手段一套一套的，只是把别人当傻子。她住的那块社交群，类似的人好多都是这样，物以类聚，已经领教过。我以前说，没有人信，这次老大也领教了。 -**🦀; 2023-4-23 (#15367768@0) +37

过奖了.我就没想这么多，秋菊而已～ -yihan(逸涵); 2023-4-23 (#15367838@0)

远程请老大喝杯咖啡，翻篇吧。 -wonderful666(Wonderful); 2023-4-23 (#15368030@0)

女性狡猾一点不是什么坏事吧，不能站在男性的角度去判断，女性在社会中的自我保护机制的一种表现。只要是在合理范围之内，无可厚非。 -njalong(njalong); 2023-4-23 (#15368519@0)

哈哈哈，一韩英文好烂。 -curve(curve); 2023-4-23 (#15367809@0) +30

表落井下石 -wifi(圆方); 2023-4-23 (#15367811@0) +3

老大好坏。 -curve(curve); 2023-4-23 (#15367813@0) +6
没事，中文都一堆错呢，何况都在路上 -yihan(逸涵); 2023-4-23 (#15367833@0)

如果有在老外公司里工作过，英文会提高很快，特别是写作部分。 -programmer2017(programmer); 2023-4-23 (#15367856@0) +2

她一开始跟你说中文的，你何必跟她说英文呢。她中文都说不利索，这英文看了个云山雾罩。就算你打算用英文当呈堂证供，她这英文不是有中文底子的人有几个能看明白的啊。 -whynot333(Hello); 2023-4-23 (#15367967@0) +3

要做商业证据的，英文是官方语言。 -maxwelldone(麦克斯韦); 2023-4-23 (#15367974@0) +1
人家意涵自己已经说了英语很好沟通没问题 -wifi(圆方); 2023-4-23 (#15367975@0) +8

Do not explode too much on net, 哈哈哈，果然好英文，太绝了。还逼得坛主最后explode on net。高手呀！ -whynot333(Hello); 2023-4-23 (#15368024@0) +6

看这个截屏，他们在这事以前就用英文交流，所以水手用英文很正常。 -blueskygg(Grass); 2023-4-23 (#15367994@0) +3
关于合同，PayPal和信用卡处理那些话很难用中文说出来，强翻更容易误会。 -curve(curve); 2023-4-23 (#15368031@0)

大家都消消气，各让一步，美女请老大喝杯咖啡，这事儿就翻篇了。 -wonderful666(Wonderful); 2023-4-23 (#15368019@0)

至少得花个259刀2个人一起去高档餐厅吃顿好的吧？这么具有侮辱性的23刀，还只是喝咖啡？你是想让老大当场气晕过去？ -tracyd(等待明天); 2023-4-23 (#15368653@0) +3

我在Costco 一边吃薯条一边给老婆讲这个我只知道一点点信息的故事，不小心咬了舌头。may I suggest forgiveness? now even I suffer from it. -walkthrough(roads); 2023-4-23 {456} (#15368091@0) +1

我知道我没有权利建议原谅。。sorry.

我猜测Sailor 跟省政府因为covid 事件经历了很多，学到的东西之多是我这种小白难以想象的，估计这种经历能够解释一些为啥他这么较真。

yihan 看起来是比较粗心大意，为啥这么说呢，因为我也曾经没仔细看合同，引起过dispute. 不详细说了，不是愉快的回忆。

也许大家都在学习的路上。

我宁愿把坏事坏人往好处想，因为脑子里想什么，往往结果就是什么。为了我自己的利益，宁愿相信一切都是误会，给自己一个平安。

咬了舌头，老婆没骂句：该，谁让这么八卦😂 -smallbee(别怕，不蛰你🐝); 2023-4-23 (#15369202@0)

老大估计真的是憋出了内伤，才这样不依不饶的，私下沟通一下呗，实在不行打官司？ -flyingfish2009(flyingfish); 2023-4-23 (#15368415@0) +2

唉 -**🐖; 2023-4-23 (#15368641@0) +1

感觉像是沟通渠道和方式出现了问题，双方有可能对对方有误解。如果当初一通电话中文沟通清楚，会不会就避免了后续的故事呢？ -iloveabc(Someonelikeyou); 2023-4-23 (#15369134@0) +1

@San Jose

yihan首先把我和她之间的whatsapp通话记录截屏公开发了，

Replies, comments and Discussions:

More Topics